Knowledge Base:  

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Can I order over the phone?
Absolutely! Just give us a call at 855.845.2935 , Monday - Friday; 8am - 5pm EST . Online Order vs. Phone Order Even though we take orders over the phone, orders that are placed online have a higher
Do You Custom Print Items?
We do provide custom printing on a few items such as cups and napkins, but each order must be reviewed for approval. Please see below for some general information concerning custom print items. Custo
Do Your Prices Ever Change?
We always strive to offer the greatest value to our customers at all cost. In order to stay competitive in our industry we keep our margins low and our product line large and diversified. Price chang
How do I return an item?
It's easy to return products, but before deciding to do so, please read our policy below in full. In order to facilitate a smooth return process for all parties involved please follow the general gui
LTL and Freight Shipments
For all orders that require freight shipping, a customer support team member will call to verify the following shipping specifics before a freight order will be shipped: Dock Availability Business Ty
My food is expired or close to expiration?
At Round Eye Supply it is our goal to provide you with the freshest most current manufactured run of dry good foods as possible. Because we do purchase our items direct and in bulk from various food m
Orders that Qualify for Free Shipping
We offer free shipping on orders with a sub-total of $1500.00 or more on qualified items. Please look for the Truck Symbol to designate qualifying items. Not all items qualify for free shipping. Roun
Product Representations
It is our goal to represent our products with the most accurate information possible. In some cases we are not able to obtain the actual image of the product from the manufacturer and in turn we will
What Is My Shipping Cost?
The simplest way to check your shipping cost is to add items to your shopping cart by clicking the "Add to Cart" button beside the picture of your item. You will then be taken to your shopping cart p
Who We Are Our Culture is Important to us
Our Core Values Be Customer Obsessed Think Big, Not Small Make The Ordinary Extraordinary Work Hard, Play Hard Live In The Win-Win Zone Lead Through Serving Never Stop Learning 1. Be Customer Obsesse